How is Sapphire managing the effects of COVID-19?

The challenges presented by COVID-19 and the impact it has had on the way we each do business has been felt across the industry. It has been a trying time for all of us but also an opportunity to live up to our values and prove ourselves when our industry colleagues need it most. When times are good it is easy to make grand promises but times like these give us the chance to show our clients that we can be trusted to deliver.

Throughout the lockdown despite the closing down of many sites we have made the decision not to furlough any members of staff. We made this decision in order to support our staff by maintaining a sense of normalcy and connection between team members. This also means that all your usual contacts at Sapphire are available when you need them and our levels of service and support are maintained. So, whether you’re furloughed or not, or whether your site has closed or not, we’ll be here whenever you need us.

Our business model is designed with risk management in mind. So, all our balconies are manufactured 2-3 months ahead of the agreed date and stored securely ready to be called to site. This means any disruption in the supply chain or on site is cushioned by several months’ notice allowing us to adapt without effecting our clients and even send balconies to site early if needed.

We see challenging times like these as opportunities to rise to meet the needs of the community. As a result, we’ve been working hard to support charitable efforts like the Lighthouse Construction Industry Charity and NHS Charities Together. It is essential to us, particularly in times of financial uncertainty to support construction professionals in need and the NHS which cares for us all.

Read our statement on COVID-19 here