Contact

Process Management

OSQA: Onsite Safety & Quality Assurance

Onsite Safety and Quality assurance is a common promise. With Sapphire, it is a given that we deliver this too as part of the project pathway and OSQA is one of our tools to do just that.

We are committed to onsite safety and quality. To this end, we have developed OSQA (Onsite Safety & Quality Assurance), a unique scoring system for onsite health and safety reviews, quality and risk assessments.

OSQA (pronounced ‘Oscar’) is a mutual review framework that we use to assess onsite safety and quality of the balcony installers – and that they use to assess Sapphire. A set of weighted Key Performance Indicators for each side covers everything from work quality, cost and documentation through to attitude, working methods and risk assessment – with health and safety carrying the highest weighting. Fitters who score highly can earn bonuses to incentivise them to work to the highest standard all the time, on every project, while feedback on our performance is documented and acted on.

We appreciate that safety and quality are crucial to our clients and to ourselves and that is why we developed OSQA, ensuring total peace of mind across all installations.


Notice: Undefined index: background_colour in /home/stag_leaf/public_html/wp-content/mu-plugins/Module/Modules/CTA.php on line 155

Notice: Undefined index: custom_background_image in /home/stag_leaf/public_html/wp-content/mu-plugins/Module/Modules/CTA.php on line 156

Notice: Undefined index: custom_background_image in /home/stag_leaf/public_html/wp-content/mu-plugins/Module/Modules/CTA.php on line 157

Notice: Undefined index: heading_colour in /home/stag_leaf/public_html/wp-content/mu-plugins/Module/Modules/CTA.php on line 165

Notice: Undefined index: text_colour in /home/stag_leaf/public_html/wp-content/mu-plugins/Module/Modules/CTA.php on line 188

Notice: Undefined index: button_colour in /home/stag_leaf/public_html/wp-content/mu-plugins/Module/Modules/CTA.php on line 195

Notice: Undefined index: alignment in /home/stag_leaf/public_html/wp-content/mu-plugins/Module/Modules/CTA.php on line 143

Notice: Undefined index: alignment in /home/stag_leaf/public_html/wp-content/mu-plugins/Module/Modules/CTA.php on line 143

Sapphire Accredited

Our supply and support model provides our clients with the peace of mind of a choice of installers accredited by...

Sapphire Accredited

Notice: Undefined index: custom_background_image in /home/stag_leaf/public_html/wp-content/mu-plugins/Module/Modules/CTA.php on line 156

Notice: Undefined index: custom_background_image in /home/stag_leaf/public_html/wp-content/mu-plugins/Module/Modules/CTA.php on line 157

Notice: Undefined index: alignment in /home/stag_leaf/public_html/wp-content/mu-plugins/Module/Modules/CTA.php on line 143

Notice: Undefined index: alignment in /home/stag_leaf/public_html/wp-content/mu-plugins/Module/Modules/CTA.php on line 143

Supply and Support Overview

Our supply and support model has worked smoothly for a number of projects. This method allows experienced experts to install...

Supply & Support